Find information on how our essential services will continue to operate during the COVID-19 pandemic.
Coronavirus: important information for visitors to correctional centres
Due to mobile phone restrictions in correctional centres the NSW Digital Driver Licence cannot be accepted at this time. If you are required to present identification to visit a NSW correctional centre, please remember to take your plastic driver licence with you.
For visiting times, booking details, public transport details and conditions for visits look at our list of Correctional Centres and select the centre that you would like to visit.
You must dress appropriately to visit a prison. The visits area is a family environment. For more information, download the appropriate dress standards notice [PDF, 1.2mb]
The COPP contains policies and procedures about visiting a correctional centre and matters affecting inmates.
CSNSW has taken steps to reduce the risk of coronavirus infecting correctional centres
Information for Legal Practitioners
circumstances, inmates may be visited by a medical specialist of their own
choice rather than by those contracted to Justice Health and Forensic Mental Health Network.
In such cases,
the visiting professional should contact the Manager of Security at the
facility where the inmate is located in the first instance.
CSNSW will assist you after a death in custody.
See frequently asked questions.
The Children and Families of Offenders Steering Committee (CFOSC) aims to achieve better outcomes for children and families of offenders by addressing in a timely manner issues and concerns that have been raised by staff, families, and friends. To do this effectively, the CFOSC draws support from all sections of Corrective Services NSW (CSNSW) which are directly involved in service delivery to visitors in correctional centres.
The CFOSC meets every two months and is chaired by the Assistant Commissioner, Strategic Policy and Planning with representatives from SHINE for Kids and the Community Restorative Centre.
Family Matters Strategy [PDF, 2.37mb]
Family Matters Strategy Poster [PDF, 1mb]
Frequently asked questions