Justice Home > Corrective Services > Correctional Centres > Visiting or contacting an inmate

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​COVID-Safe measures apply to in-person visits. Make sure you know the rules before you book. 


Due to mobile phone restrictions in correctional centres the NSW Digital Driver Licence cannot be accepted at this time. If you are required to present identification to visit a NSW correctional centre, please remember to take your plastic driver licence with you.

Information for Visitors



Visiting Times

For visiting times, booking details, public transport details and conditions for visits look at our list of Correctional Centres and select the centre that you would like to visit.

Important information and resources for visitors

'Visiting a Correctional Centre' Booklet


Appropriate dress standards

You must dress appropriately to visit a prison. The visits area is a family environment. For more information, download the appropriate dress standards notice [PDF, 1.2mb]

Custodial Operations Policy and Procedures (COPP)

The COPP contains policies and procedures about visiting a correctional centre and matters affecting inmates.

Coronavirus

CSNSW has taken steps to reduce the risk of coronavirus infecting correctional centres

Information for legal practitioners

Visits by health professionals

Under certain circumstances, inmates may be visited by a medical specialist of their own choice rather than by those contracted to Justice Health and Forensic Mental Health Network.

In such cases, the visiting professional should contact the Manager of Security at the facility where the inmate is located in the first instance.

Family and community support

Information for Families and Friends after a Death in Custody

CSNSW will assist you after a death in custody. 

Privacy notice for visitors

How can I contact a friend or relative in custody?

See frequently asked questions

Children and Families of Offenders Steering Committee (CFOSC) 

The Children and Families of Offenders Steering Committee (CFOSC) aims to achieve better outcomes for children and families of offenders by addressing in a timely manner issues and concerns that have been raised by staff, families, and friends. To do this effectively, the CFOSC draws support from all sections of Corrective Services NSW (CSNSW) which are directly involved in service delivery to visitors in correctional centres.

The CFOSC meets every two months and is chaired by the Assistant Commissioner, Strategic Policy and Planning with representatives from SHINE for Kids and the Community Restorative Centre

Family Matters Strategy [PDF, 2.37mb]

Family Matters Strategy Poster [PDF, 1mb]