Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.

Metropolitan Remand and Reception Centre

The Metropolitan Remand and Reception Centre (MRRC) is a maximum security correctional facility for male offenders.

The MRRC is one of three correctional facilities on the Silverwater Correctional Complex located 21km west of Sydney's central business district.

Inmates who arrive at the MRRC

  • Come directly from court on remand, or
  • Are transferred from other correctional facilities throughout NSW to stay at the MRRC while they attend court in the Sydney metropolitan area, or
  • Are housed at the MRRC while they wait for a vacancy to occur at their centre of classification.

Most inmates at the MRRC leave the centre within the first few months of their arrival. They may obtain bail and are released or they are classified and transferred to their centre of classification.

​(02) 9289 5600
Street address
Holker Street
(nearest cross street is Newington Rd and Jamieson St)
Silverwater NSW 2128
​Metropolitan Remand & Reception Centre Private Bag 144
Silverwater NSW 1811
Fax admin: (02) 9289 5929
Fax Manager of Security: (02) 9289 5612

How to Get There

Public Transport

Private Transport

​Video visits

All in person social visits to correctional centres in NSW have been temporarily suspended due to COVID-19 restrictions.

Video visits have been introduced across the state to help inmates maintain contact with family and friends during this time.

How to book a video visit

To book a video visit at MRRC please call the visits booking line on 02 9289-5657 or the main switchboard on 02 9289-5600.

Visits to be booked 7 days in advance.

Video visits will take place on 7 days/week, between 7:30am to 09:30am AND 11:30am to 13:30pm.

The time allocated for each Video visit is 30 minutes. Visit times are subject to change.

Please refer to the Video Visits page for more detailed information.  

In person social visits (currently suspended)

All in person social visits to correctional centres in NSW have been temporarily suspended due to COVID-19 restrictions.

Before travelling for a visit, please call the visits booking line to confirm your visit and visiting time.

​Visit bookings

Visits must be pre-booked by calling the MRRC Visits Booking Line on (02) 9289 5200.

  • The bookings line is open 7 days a week from 8am to 4pm.

Visit times

Before travelling for a visit, please call the correctional centre to confirm visit and visiting time.

Monday - Sunday

  • Morning session: 8.45 – 11am, last visit schedule 10:00am
  • Afternoon session: 12.45 – 2.45pm, last visit schedule 1.45pm

Contact the visits booking line on (02) 9289 5200 for all visit session times.

For more information please see Informatio​n for Visitors​​.

​Legal and professional visits

Booking a visit

Legal practitioners and professional visitors must pre-book all in-person and Audio Visual Link service visits to the Metropolitan Remand and Reception Centre.

To make a booking, send your request for an in-person or Audio Visual Link visit to: MRRClegal@justice.nsw.gov.au at least 24 hours’ prior to the intended visit time.

Bookings are allocated on Monday to Friday in 1 hour blocks as follows;

  • In-person visits: Monday - Friday

    • 8:30am - 5:00pm

  • In-person visits: Weekend and Public Holidays
    • 8:30am - 3:00pm
  • Audio Visual Link visits: Monday - Friday
    • 9:00am - 5:30pm

Confirming a visit

You will receive an email or SMS text confirming your scheduled visit time.

For legal visits, call the centre on (02) 9289 5600 on the morning of the visit to ensure the centre is still able to facilitate the legal visit and ensure their client is still housed at the facility.


The MRRC provides work opportunities for inmates in a variety of industries including:

  • CSI Textiles: The MRRC runs two large textile workshops which produce inmate clothing as well as garments for hospitals and nursing homes.
  • CSI Laundry Services: The MRRC laundry services the Silverwater Complex and court cells.
  • CSI Technology: Inmates assemble, repair and package airline headsets.
  • Ground Maintenance: Inmates maintain gardens and do landscaping work within the grounds of the MRRC.
  • Domestic jobs: Cleaners, store persons and painters.

Learn more about Education and training programs.