Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.
The Metropolitan Remand and Reception Centre (MRRC) is a maximum security correctional facility for male offenders.
The MRRC is one of three correctional facilities on the
Silverwater Correctional Complex located 21km west of Sydney's central business district.
Inmates who arrive at the MRRC
Most inmates at the MRRC leave the centre within the first few months of their arrival. They may obtain bail and are released or they are classified and transferred to their centre of classification.
All in person social visits to correctional centres in NSW have been temporarily suspended due to COVID-19 restrictions.
Video visits have been introduced across the state to help inmates maintain contact with family and friends during this time.
To book a video visit at MRRC please call the visits booking line on 02 9289-5657 or the main switchboard on 02 9289-5600.
Visits to be booked 7 days in advance.
Video visits will take place on 7 days/week, between 7:30am to 09:30am AND 11:30am to 13:30pm.
The time allocated for each Video visit is 30 minutes. Visit times are subject to change.
Please refer to the Video Visits page for more detailed information.
Before travelling for a visit, please call the visits booking line to confirm your visit and visiting time.
Visits must be pre-booked by calling the MRRC Visits Booking Line on (02) 9289 5200.
Before travelling for a visit, please call the correctional centre to confirm visit and visiting time.
Monday - Sunday
Contact the visits booking line on (02) 9289 5200 for all visit session times.
For more information please see
Information for Visitors.
Legal practitioners and professional visitors must pre-book all in-person and Audio Visual Link service visits to the Metropolitan Remand and Reception Centre.
To make a booking, send your request for an in-person or Audio Visual Link visit to:
at least 24 hours’ prior to the intended visit time.
Bookings are allocated on Monday to Friday in 1 hour blocks as follows;
In-person visits: Monday - Friday
8:30am - 5:00pm
You will receive an email or SMS text confirming your scheduled visit time.
For legal visits, call the centre on (02) 9289 5600 on the morning of the visit to ensure the centre is still able to facilitate the legal visit and ensure their client is still housed at the facility.
The MRRC provides work opportunities for inmates in a variety of industries including:
Learn more about Education and training programs.