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Metropolitan Remand and Reception Centre

The Metropolitan Remand and Reception Centre (MRRC) is a maximum-security correctional facility for male offenders.

The MRRC is one of 3 correctional facilities that make up the Silverwater Correctional Complex also located on site are Silverwater Women's and Dawn De Loas correctional centres.

Inmates who arrive at the MRRC:

  • Come directly from court on remand
  • Are staying at the MRRC while they attend court in the Sydney metropolitan area (before returning to their home centre)
  • Are staying at the MRRC while they wait for a vacancy at a centre that matches their classification.

Most inmates at the MRRC leave the centre within a few months of their arrival. Usually this occurs because they obtain bail (and release) or because they transfer to a centre that matches their classification.

Phone

(02) 9289 5600 

Fax admin: (02) 9289 5929

Fax Manager of Security: (02) 9289 5612

Street address

Holker Street
(nearest cross street is Newington Rd and Jamieson St)
Silverwater NSW 2128

Postal address

Metropolitan Remand & Reception Centre Private Bag 144
Silverwater NSW 1811

How to Get There

Public Transport

The bus stop closest to the centre is located on Holker St (near Avenue of Africa) in Silverwater.

Private Transport

If you are travelling via private transport, please note that visitor parking is very limited. Allow plenty of additional time to find parking.

Visitor Information

Bookings

Bookings for video and in-person visits are required and can be made by phone.

To make a visit booking, please call the visits booking line on (02) 9289 5200 everyday between 7:00am and 3:00pm.

Visit times

Before travelling for a visit, please call the correctional centre to confirm the visit.

New COVID-safety measures apply to in-person visits, make sure you know the rules before you book.

In-person visit times

In person visits take place Monday to Sunday

  • 8.00am to 8.30am
  • 9.00am to 9.30am
  • 12.00pm to 12.30pm
  • 1.00pm to 1.30pm

We recommend attending the Centre at least 30 minutes prior to your in-person visit to allow for processing.

Video visit times

Video visits take place Monday to Sunday

  • 8.00am to 8.45am
  • 9.00am to 9.45am
  • 12.00pm to 12.45pm
  • 1.00pm to 1.45pm

Please refer to the Video Visits page for more detailed information.  

Legal and professional visits

Legal practitioners and professional visitors must book all in-person and audiovisual visits. To make a booking, please send your request to MRRClegal@justice.nsw.gov.au at least 24 hours' prior to your intended visit time.

Visits last for one hour and will take place at the following times:

  • In-person visits: Monday - Friday
    • 8:30am - 5pm
  • In-person visits: Weekends and public holidays
    • 8:30am - 3pm
  • Audio Visual Link visits: Monday - Friday
    • 9am - 5:30pm

Confirming a legal/professional visit

You will receive an email or SMS text that confirms your booking and visiting time. For legal visits, please call the centre on (02) 9289 5600 on the morning of your visit to ensure the centre is still able to facilitate the legal visit.

Conditions of entry

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress includes:

  • Clothes that have possibly controversial logos, words or slogans such as:
    • Motorcycle gang 'colours' or gang insignias
    • Logos or symbols associated with drugs or drug paraphernalia or swear words
  • Tight or revealing clothing including:
    • Tops and dresses that expose the stomach or chest
    • Swimsuits or skirts or shorts shorter than mid-thigh
    • Mesh or other "see-through" clothes
    • Clothes that are excessively dirty, ripped or frayed
  • Heels higher than 5 centimetres
  • Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces
  • Tops or jumpers with a hood
  • Hats, scarves or head coverings (excluding religious wear)
  • Hair scrunchies or clips. Only single elasticated hair ties are allowed
  • Watches, smart watches or activity trackers
  • Bare feet.

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