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​JUST Connect Support

This page provides support information and instructional guides for current users of JUST Connect.

For further information about JUST Connect and applying for access click here.


Contact us - JUST Connect Support Team

email:   justconnect@justice.nsw.gov.au

phone:  02 8759 0010


Support Materials




JUST Connect User Guides 

·         JUST Connect User Guide

·         Location Manager and Agency Administrator User Guide

·         User Types and Roles


JUST Connect Videos

·         JUST Connect Overview

·         JUST Connect - Create an Appointment

·         JUST Connect - Custody List Overview

·         Courts - Remote Witness Room Bookings


Support for Corrective Services users

·         QRG - Create Appointments (CS)

·         QRG - Create In-Person Appointments

·         Workbook - Custody List

·         Workbook - Appointment & Schedules

·         Custody List Quick Guide (CS)

·         Video - Custody List Overview


Support for Juvenile Justice users

·         QRG - Create Appointments (JJ)

·         Workbook - Custody List

·         Workbook - Schedules & Appointments

·         Custody List Quick Guide (JJ)

·         Video - Custody List Overview


Support for Legal Aid users

·         QRG - Create Appointments (LA Lawyer)

·         QRG - Create Appointments (LA Admin Staff)

·         QRG - EAGP Mandatory Case Conference Appointments

·         Workbook - Schedules & Appointments


Support for Courts and Tribunal Services users

·         QRG - Remote Witness Room Bookings

·         Video - Remote Witness Room Bookings

·         QRG - Create Appointments (Court Registrar)

·         QRG - Create Appointments (Supreme Court & NCAT)

·         Workbook - Schedules & Appointments (Court Registrars)

·         Workbook - Schedules & Appointments (Supreme Court, NCAT, SPA & ACCSO)

·         Workbook - Custody List

·         Video - Custody List Overview


Support for ODPP users

·         QRG - EAGP Mandatory Case Conference Appointments

·         Workbook - Schedules & Appointments


Support for Private Professional users

·         QRG - Create Appointments (PP)


Support for other users of JUST Connect

·         QRG - Create Appointments (ACCSO)


Frequently Asked Questions

·         Frequently Asked Questions