Senior Correctional Officer
15 years with Corrective Services NSW
When Darryn Clifton's wife was injured at work, his years of supporting and comforting other correctional officers in their times of need were quickly returned.
The close-knit community of staff at Broken Hill Correctional Centre, in the state's far west, were quick to rush to the aid of the Senior Correctional Officer and his wife when she was injured in the line of duty.
Mr Clifton's wife is also a correctional officer and was less than a year into the job when she was injured by way of electrical shock while at work.
"I had been a Peer Support Officer at the centre for over seven years but now it was time for me to get the support for a change," Mr Clifton said.
"During this difficult time, management and all my colleagues were incredibly supportive. It was assuring to know that my co-workers were looking out for me and my family."
Mr Clifton previously worked as a waste-management supervisor at Broken Hill City Council before he moved into the private sector.
He was ready for a new career change that was more challenging and offered more flexible hours, so he joined Corrective Services NSW.
He's also spent more than 25 years with the NSW Fire and Rescue, but left that organisation in 2013 and plans to stay with CSNSW until retirement.
During his 15 years on the frontline with CSNSW, he has spent almost half of that as a peer-support officer providing staff support in times of need.
"This job can create stress for staff so it's good to know that there are people to talk to who can understand," Mr Clifton said.
"I'm there to listen to them in trying times and point them in the right direction."
Mr Clifton loves being a correctional officer and said working for CSNSW has constantly developed his communication and problem-solving skills.
"The greatest misconception in the job is that people believe we're always facing murderers and the worst of the worst and that we need to deal with them in violent ways.
"Ninety-nine per cent of the time it's about effective communication with the inmates to address their issues and help them make the right decisions to turn their lives around."
Work for CSNSW