Justice Home > Corrective Services

​JUST Connect Support

This page provides support information and instructional guides for current users of JUST Connect.


Contact us - JUST Connect Support Team

email:   justconnect@justice.nsw.gov.au

phone:  02 8759 0010


Support Materials




JUST Connect User Guides and Workbooks

·         JUST Connect Overview

·         JUST Connect Location Managers User Guide


JUST Connect Videos

·         JUST Connect Overview

·         JUST Connect - Create an Appointment

·         JUST Connect - Custody List Overview

·         Courts - Remote Witness Room Bookings


Support for Corrective Services users

·         QRG - Create Appointments (CS)

·         QRG - Create In-Person Appointments

·         Workbook - Custody List

·         Workbook - Appointment & Schedules

·         Video - Custody List Overview


Support for Juvenile Justice users

·         QRG - Create Appointments (JJ)

·         Workbook - Custody List

·         Workbook - Schedules & Appointments

·         Video - Custody List Overview


Support for Legal Aid users

·         QRG - Create Appointments (LA Lawyer)

·         QRG - Create Appointments (LA Admin Staff)

·         QRG - EAGP Mandatory Case Conference Appointments

·         Workbook - Schedules & Appointments


Support for Courts and Tribunal Services users

·         QRG - Remote Witness Room Bookings

·         Video - Remote Witness Room Bookings

·         QRG - Create Appointments (Court Registrar)

·         QRG - Create Appointments (Supreme Court & NCAT)

·         Workbook - Schedules & Appointments

·         Workbook - Custody List

·         Video - Custody List Overview


Support for ODPP users

·         QRG - EAGP Mandatory Case Conference Appointments

·         Workbook - Schedules & Appointments


Support for private professional users

·         QRG - Create Appointments (PP)


Support for other users of JUST Connect

·         QRG - Create Appointments (ACCSO)


Frequently Asked Questions